The Recurring Panic

Socrates did not write. This is not incidental. His objection to writing was not the objection of a man who had never considered it, but the objection of a man who had considered it carefully and concluded that it would do to memory and genuine dialogue what he observed it beginning to do: fix thought in a form that could not respond, could not be questioned, could not adapt to the specific intelligence of the specific reader at the specific moment of reading.

A written text says the same thing to everyone. The living conversation says something different to each person, adjusted in real time by the quality of their attention and the nature of their resistance. Writing, in Socrates’s account, would produce the appearance of knowledge—the text that could be consulted, the argument that could be retrieved—in place of the genuine understanding that only the sustained living encounter could produce.

He was not entirely wrong. He was also not right in the way he feared. Writing did not destroy memory and dialogue. It transformed them and produced consequences that would not be visible for centuries, which is the nature of consequences from transformative technologies.

The pattern has repeated with sufficient consistency that it is now possible to observe it as a pattern rather than a fresh alarm. Each major communication technology has produced, in its moment of emergence, a version of the Socratic objection: that the new form of transmission would damage something essential about the human encounter it was modifying. The objection has been raised with genuine alarm, by thoughtful people who had observed real changes in real behaviour. The objection has also, in most cases, described a genuine loss while failing to anticipate the compensating gains, or describing a temporary disruption while treating it as a permanent degradation.

The printing press produced anxieties in fifteenth and sixteenth century Europe that are recognisable in structure if not in content. The concern was not merely theological—that unauthorised texts would spread heresy, which was the Church’s concern and which was accurate in its prediction if not in its evaluation. The concern was also social: that the proliferation of printed text would replace the communal reading aloud, the shared interpretation, the gathered audience around the reader, with the solitary individual encounter between a single person and a page. Community practice would become private practice. The shared experience of text would become the isolated experience of text.

This fear was not groundless. The shift from communal reading to private reading was real and it produced real changes in how people related to knowledge and to each other around it. What the fear did not anticipate was that private reading would eventually produce new forms of shared experience—the literary culture, the reading public, the circulation of ideas through print that made possible the Reformation, the Enlightenment, the political revolutions of the eighteenth century. The community that gathered around the reader was replaced. Not by isolated individuals but by a different kind of community, larger and more various and connected through the shared text rather than the shared space.

The Japanese woodblock printing tradition produced comparable anxieties in the Edo period, when the proliferation of popular literature—the sharebon, the kibyoshi, the popular fiction that reached commoners who had not previously had access to literary culture—was regarded by the Tokugawa authorities as a threat to social order and moral stability. The concern was specific: that popular print would produce desires and expectations that the social order was not designed to satisfy. The concern was accurate in its prediction and inaccurate in its evaluation. The popular literature did produce desires and expectations that the Tokugawa order could not contain. Whether this constituted damage or expansion depends on whose interests are placed at the centre of the assessment.

The telephone produced anxieties that are closer in texture to the current concerns about social media than the printing press analogy suggests. The telephone was the first technology to make real-time remote communication possible between private individuals, which meant it was the first technology to introduce the possibility of the interrupted domestic space—the call that arrived without warning, from a person who was not present, into the physical space of the household. The disruption was experienced, in the telephone’s early decades, as a genuine violation of social norms about presence and attention. A person physically present in your home had claim on your attention. A disembodied voice arriving through a device had a different and less clearly defined claim. The negotiation of that claim produced anxieties about privacy, propriety, and the appropriate management of social interaction that the telephone’s critics in the 1880s and 1890s articulated with the same seriousness that contemporary critics bring to social media.

In China, the introduction of the telephone in the late Qing period produced anxieties that were specific to the Confucian social order—about the appropriate register for communication between people of different social positions, about the loss of the physical cues of deference and hierarchy that face-to-face communication provided, about the potential for the technology to flatten social distinctions in ways the order could not accommodate. The anxieties were not irrational. The telephone did eventually flatten some social distinctions. Whether this constituted damage to the social order or improvement of it depends on the evaluation framework applied.

The heating stove is the example that requires the most effort to take seriously, and that is precisely why it is instructive. In parts of Scandinavia and Northern Europe, the introduction of the enclosed heating stove in the seventeenth and eighteenth centuries was resisted on the grounds that it would change how communities gathered in shared spaces. The open hearth was a social technology as well as a thermal one—it concentrated people around a single heat source in a shared room, producing the incidental proximity and the specific quality of attention that the gathered group around the fire generates. The enclosed stove distributed heat more efficiently through multiple rooms, allowing individuals to occupy separate spaces without the thermal cost of doing so. The efficiency was also a dispersal. The community of the hearth was replaced by the privacy of the heated room.

The resistance to the stove is easy to dismiss as quaint. It is harder to dismiss when it is placed alongside the contemporary observation that the dispersal of people into separately heated, separately serviced, separately entertained private spaces is among the structural conditions that have produced the loneliness the epidemic describes. The stove was one step in a very long sequence of technological changes that have progressively removed the functional necessity of shared space. The people who resisted the stove were not wrong about what it would do to the gathering. They were wrong to think the gathering could not find new forms. The new forms have not always been adequate replacements for what the gathering produced, and the inadequacy has accumulated.

The historical pattern does not support simple reassurance about current technologies. It supports something more complicated: the observation that each new communication technology produces genuine changes in the texture of human encounter, that some of those changes constitute genuine losses, that the losses are typically accompanied by gains that the critics of the technology did not anticipate, and that the balance between the losses and the gains is not determined by the technology itself but by the social, economic, and political structures within which the technology is deployed.

The social media platform’s critics are not making a new argument. They are making the Socratic argument in a new context: that the new form of transmission produces the appearance of connection in place of the genuine encounter, that the quantity of interaction it enables is purchased at the cost of the quality that genuine encounter requires, that the accumulation of surface contacts displaces the depth that sustains the inner life. These are serious claims. They are also claims that have been made about every major communication technology and that have been, in each case, partially right and partially wrong in ways that were not determinable at the point of the claim’s articulation.

What is different about the current moment is not the anxiety but the speed. The printing press took a century to produce its transformative effects. The telephone took decades. The social media platform has produced its transformative effects within a generation, faster than the social, psychological, and institutional responses that might moderate those effects can develop. The Socratic objection has always had a lag problem—the consequences of the technology arrive before the culture has had time to develop the practices that would manage them. The lag has never been shorter than it is now, which means the consequences are arriving faster and the practices are further behind.

The panic is recurring. The pattern is observable. Neither of these observations resolves the question of whether the current anxiety is warranted.

In South Korea, where smartphone penetration reached some of the highest levels in the world and the social media adoption rate among young people has been among the fastest globally, the government established in 2023 a national programme to address what it identified as a crisis of social disconnection among young adults—a generation that had grown up with near-total digital connectivity and reported, in significant numbers, the felt absence of genuine human encounter. The programme does not prove causation.

It demonstrates that the disconnection is considered real enough to require response. It proves that the South Korean government believed the disconnection was real enough and serious enough to require a national response.

In Japan, the hikikomori phenomenon—the prolonged withdrawal from social life into private domestic space, affecting hundreds of thousands of people, most of them young men—predates the smartphone and has been attributed to multiple intersecting causes, of which technology is one and the specific pressures of Japanese social performance culture is another. The technology did not produce the hikikomori. The technology provided, for the person already withdrawing, an environment in which withdrawal was sustainable. This is a different claim from the claim that the technology caused the withdrawal. It is also not a reassuring one.

The Socratic objection was not that writing would produce problems in people who did not already have them. It was that writing would provide, for the person who was already substituting the appearance of knowledge for genuine understanding, an environment in which the substitution was sustainable and comfortable and indistinguishable from the real thing.

Socrates was not entirely wrong.

He was also not right in the way he feared.

The difference between those two statements is where the current conversation is trying, with varying degrees of precision, to locate itself.

The location is not yet clear.

The panic is familiar.